Who we work with
Supplement and nutraceutical brands.
A supplement brand buys a botanical raw material and sells a health proposition, and the two are connected by a laboratory report and by what your market permits you to claim. Both have to be settled before the first order.
What you need that others do not.
- Identity of the material
- Correct species, correct plant part, correct preparation. Botanical adulteration and misidentification are real, and identity testing is the first line rather than an optional extra.
- Contaminant testing
- Heavy metals, pesticide residues, microbiology and mould toxins on the shipped lot. Tropical botanicals carry a genuine mould toxin risk and it is what stops consignments.
- Regulatory status at destination
- Whether the ingredient may be sold as a food supplement in your market at all, and in what form. Some botanicals are restricted or require authorisation, and the position differs by market.
- Claims you are permitted to make
- What a traditional use implies and what you may print are different questions. Establish the permitted wording before building the product around a claim.
- Batch documentation
- Which harvest, which lot, which processing. Traceability to a batch is what makes a recall bounded and a specification enforceable.
- Manufacturing standard
- Whether the supplier operates to a recognised quality system, and whether your own contract manufacturer will accept material from them.
Where it goes wrong for you specifically.
Trusting the supplier's certificate
A certificate of analysis supplied by the seller is a starting point. Test the shipped lot at a laboratory you chose, because this is a category where the incentive to adulterate is real.
Building a product around a claim you cannot make
Traditional Indonesian use is not a permitted claim in most regulated markets. Settle the wording with someone who knows your market before the packaging is designed.
Mould toxins in tropical botanicals
Drying and storage in a humid climate is where this is decided, and it is invisible without testing. It is the most common reason a botanical consignment fails at a European border.
What we source for you.
Questions buyers ask.
Can I sell any Indonesian botanical as a supplement?
No. Whether an ingredient may be sold as a food supplement is decided by your own market, and some botanicals are restricted or need authorisation. Establish this before you order rather than after.
Which tests matter most?
Identity first, then heavy metals, pesticide residues, microbiology and mould toxins. For tropical dried botanicals the mould toxin result is the one that most often stops a shipment.
Is a supplier's certificate of analysis enough?
Not on its own. Test the shipped lot at a laboratory you selected, and hold a sealed retained sample. In this category the certificate is a starting point rather than a conclusion.
Tell us what you are buying.
Product, quantity, destination and the date it has to land. We come back with what it involves before anyone talks about money.