Quality and inspection

Allergens in a shared factory.

Very few Indonesian food factories dedicate a line to one customer. Shared equipment means cross contact is possible, and how the factory manages it decides what your label has to say and what happens if somebody reacts.

What actually happens on a shared line.

Residue from the previous run stays in equipment unless it is cleaned to a validated standard. Powders and pastes are the worst offenders.

Airborne dust moves between lines in the same room, which is why a nut product two lines away is still a question.

Shared storage and shared utensils carry the same risk and are easier to overlook than the line itself.

What to ask the factory.

Which allergens are handled anywhere on the site, not only on your line. The answer is frequently longer than expected.

The production schedule: are allergen-containing products run last, before a full clean, or mixed through the day.

The cleaning validation: how they know the clean worked, and whether it is verified by swabbing rather than by looking.

Whether raw materials are segregated in storage, which is where contamination happens before anything reaches a line.

What goes on your label.

Deliberate ingredients are declared, always, in the format your market requires.

Precautionary statements about possible cross contact are handled differently in different markets, and using one to cover an unmanaged risk is not a defence anywhere.

The obligation is yours as the party placing the product on the market, which means you need the factory's answers in writing rather than in conversation.

Products where this bites hardest.

Anything containing shrimp paste, which appears in sauces and seasonings where a consumer would not expect crustacean.

Coconut products handled alongside tree nuts, which is common in Indonesian plants.

Fish-derived ingredients such as collagen and sauces, in products that do not read as seafood.

Sesame, soy and peanut, all widely used in Indonesian food manufacturing.

Questions buyers ask.

Can I ask for a dedicated line?

You can, and few Indonesian factories will provide one below a substantial volume. The realistic route is scheduling and validated cleaning, documented so you can rely on it.

Is a may contain statement enough?

It is treated differently in different markets and it is not a substitute for controlling the risk. Using it to paper over an unmanaged process is where enforcement and liability both start.

Who is liable if somebody reacts?

Primarily whoever placed the product on the market under their name, which is you. That is why the factory's allergen answers belong in writing and in your file.

Sourcing from Indonesia?

Tell us the product, the quantity and the destination. We come back with what it involves before anyone talks about money.

One line is enough to start. The more exact you are, the faster the answer comes back.

What you want back

Add a specification, packaging or a target price

Optional, and the fastest way for us to reply.

We answer within one working day, from Indonesia on UTC+7. Wholesale orders from $10,000 per shipment.