Who we work with
Aquarium and pet trade.
Live ornamental fish is the only category here where the goods can die in transit. Everything about the trade follows from that: air freight, permits, packing by the exporter, and a mortality conversation that has to happen before the first order.
What you need that others do not.
- Air freight and routing
- Live fish move by air on the shortest routing available. A connection with a long layover is not an inconvenience, it is a mortality event.
- Permits at both ends
- Indonesian export documentation and destination import permits, plus species-specific controls where a species is listed under international trade rules.
- Species legality
- Some species are protected, some are restricted for export, and some are prohibited at destination as invasive. Establish the position species by species rather than by category.
- Packing and conditioning
- Fish are conditioned before packing, bagged with oxygen and packed in insulated boxes. This is the exporter's craft and it decides your arrival rate more than the airline does.
- A mortality agreement
- Some loss is normal in live shipments. Agree in advance how it is counted, evidenced and settled, because doing it after a bad arrival is an argument nobody wins.
- Receiving capacity
- Somebody has to be at the airport and the fish have to go into prepared water. A shipment that sits in a warehouse overnight is lost.
Where it goes wrong for you specifically.
Booking on price rather than routing
The cheaper flight with the extra stop costs more once you count the arrivals. On live goods the freight decision is a quality decision.
Species restrictions discovered late
Protected and controlled species need permits arranged before shipment. A listed species arriving without its paperwork is seized rather than delayed.
No agreement on losses
Every live shipment has some mortality. Without an agreed method for counting and settling it, the first bad arrival ends the relationship.
What we source for you.
Questions buyers ask.
How much mortality is normal?
It varies by species, routing and season, and any figure quoted as universal is unreliable. What matters is agreeing how loss is evidenced and settled before the first shipment, with photographs and a count on arrival.
Do I need permits?
Almost certainly, at both ends, and the requirements are species specific. Some species are controlled under international trade rules and need documentation arranged well before shipment.
Can live fish go by sea?
No. This is an air freight trade, and the routing and the layover time are part of the product rather than a logistics detail.
Tell us what you are buying.
Product, quantity, destination and the date it has to land. We come back with what it involves before anyone talks about money.